Need Help With Your Order?
At STR8OUTTAMEMPHIS, we're proud to partner with a number of trusted brands to bring you products that align with our mission and community. Some items available on our store are fulfilled and shipped directly by our brand partners.
If your order contains products from one of the brands listed below and you have questions regarding shipping, tracking, delivery, returns, exchanges, product defects, or order status, please contact the brand directly for the fastest and most accurate assistance.
Shipping & Delivery
• Standard shipping typically takes 1–7 business days from the time your order is processed. Please allow an additional 1–7 business days for order processing and fulfillment before shipment. In many cases, orders arrive sooner than the estimated delivery window, but processing and shipping times can vary depending on order volume, product availability, your location, carrier transit times, and seasonal demand.
• Once your order has been processed and shipped, tracking information will be sent to the email address provided at checkout whenever available. Please note that some items may ship separately, which can result in multiple tracking numbers or deliveries arriving on different days.
• We are committed to getting your order out as quickly as possible and appreciate your patience during busy periods. If you have any questions regarding your order status, shipping times, or tracking information, please don't hesitate to reach out through the Contact Us page on our store. Our team is happy to assist you and will get back to you as soon as possible.
Our Brand Partners
FIRE DEPT. LEATHER
Website: firedeptleather.com
Email: firstresponderleather@gmail.com
DIRTY COWBOY USA
Website: dirtycowboyusa.com
Email: devin@dirtycowboymfg.com
Recycled Firefighter
Website: recycledfirefighter.com
Email: Chuck@RecycledFirefighter.com
Firefighting Tools of Babylon Corp
Website: jobtowntools.com
Email: firefighterswipetool@gmail.com
Rust & Iron Clothing
Website: rustironclothing.com
Email: rustironffclo@gmail.com
Ignite Decon
Website: ignitedecon.com
Email: ignitedecon@gmail.com
Get Morning Would
Website: getmorningwould.shop
Email: contact@zenithsupplements.shop
Frontline Optics
Website: frontlineoptics.com
Email: mike@frontline-optics.com
FLAME Natural Decon
Website: flamedecon.com
Email: tara@flamedecon.com
Fire Dept Golf Co.
Website: firedeptgolfco.com
Email: firedeptgolfco@gmail.com
Lights & Sirens Designs
Website: lightsnsirensdesigns.com
Email: heavysmokeapparel@gmail.com
Chief Miller Apparel
Website: chiefmillerapparel.com
Email: info@chiefmillerapparel.com
ENGINE 2 THE RESCUE
Website: engine2therescue.shop
Email: engine2therescue@gmail.com
Black Helmet
Website: blackhelmetapparel.com
Email: team@sostreinc.com
Notorious Fire Co.
Website: notoriousfire.com
Email: lenwood@notoriousfire.com
Engine House Designs
Website: enginehousedesigns.com
Email: chill@enginehousedesigns.com
Before Contacting a Partner Brand
Please include your order number, full name, and any relevant screenshots (such as order confirmations, tracking information, product issues, or error messages) when contacting one of our brand partners.
Providing as much detail as possible helps their support team locate your order quickly and assist you more efficiently. Incomplete information may result in delays while additional details are requested.
Important Information
• Orders containing partner products may ship separately from other items in your order.
• Shipping times, tracking updates, return policies, and warranty coverage may vary by brand.
• If you are unsure which brand fulfilled your order, please review your order confirmation email or product listing.
• For general questions, feel free to reach out through our Contact Us page and we'll do our best to point you in the right direction.
• For questions specifically related to STR8OUTTAMEMPHIS-branded products, please contact us directly through our Contact Us page.
Thank you for supporting STR8OUTTAMEMPHIS. We're proud to work alongside these outstanding brands that serve the Firefighting, Blue-Collar, and American-made Communities. 🇺🇸