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Legal notice


Legal Notice

Effective Date: October 4, 2026

Welcome to STR8OUTTAMEMPHIS. By accessing or using this website, you agree to comply with and be bound by this Legal Notice and the policies referenced throughout our website. If you do not agree with these terms, please do not use this website.

Website Ownership

This website is owned and operated by STR8OUTTAMEMPHIS. Throughout this website, the terms “we,” “us,” “our,” and “STR8OUTTAMEMPHIS” refer to the business operating this website.

Intellectual Property

All original content on this website, including but not limited to STR8OUTTAMEMPHIS logos, graphics, artwork, original product designs, photographs, videos, written content, branding, slogans, and website materials, is owned by STR8OUTTAMEMPHIS or used with permission and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, sell, or commercially exploit our original content without prior written permission.

Product images, names, logos, trademarks, and other materials belonging to third-party brands remain the property of their respective owners and may not be used without authorization.

Trademarks and Brand Names

STR8OUTTAMEMPHIS and its associated logos, slogans, graphics, and branding are owned by STR8OUTTAMEMPHIS.

Third-party brand names, trademarks, logos, and product names displayed on this website belong to their respective owners. Their appearance on our website does not necessarily indicate ownership by or affiliation with STR8OUTTAMEMPHIS beyond our authorized retail or partner relationship.

Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, specifications, availability, and other product information displayed on our website are accurate and current.

However, information may occasionally contain errors, omissions, or inaccuracies.

We reserve the right to:

  • Correct errors or inaccuracies

  • Update or modify product information

  • Change pricing

  • Correct availability information

  • Limit quantities

  • Remove products from the website

  • Cancel or refuse an order when necessary

If an order is canceled because of an error in pricing, availability, product information, or another material issue, we will provide an appropriate refund for amounts actually paid for the canceled portion of the order.

Product colors and appearance may vary depending on your device, monitor settings, lighting, photography, and manufacturing variations.

Partner Brands and Third-Party Products

STR8OUTTAMEMPHIS works with 40+ independent firefighter and first-responder brands and offers products from multiple partner brands through our online store.

Certain products may be fulfilled and shipped directly by the applicable partner brand rather than from STR8OUTTAMEMPHIS.

Because of this fulfillment model, products may have different:

  • Processing times

  • Shipping carriers

  • Fulfillment locations

  • Product specifications

  • Warranty terms

  • Manufacturer policies

When a product is covered by a manufacturer's or partner brand's warranty, the terms of that warranty are determined by the applicable manufacturer or brand.

Nothing in this Legal Notice is intended to eliminate or limit rights or obligations that cannot legally be excluded or limited.

Orders and Availability

Placing an order does not guarantee that a product will remain available through fulfillment.

We reserve the right to refuse, limit, or cancel orders when reasonably necessary, including situations involving:

  • Inventory or fulfillment issues

  • Pricing or product information errors

  • Suspected fraudulent activity

  • Unauthorized transactions

  • Incorrect customer information

  • Supplier or partner fulfillment issues

  • Violations of applicable policies or law

If we cancel an order after payment has been received, the applicable amount paid for the canceled order will be refunded.

Shipping and Delivery

Shipping rates and delivery information are governed by our Shipping Policy.

Because products may be fulfilled by multiple partner brands, an order may arrive in multiple shipments and may include multiple tracking numbers.

Customers will not be charged additional shipping solely because an order is fulfilled in multiple shipments.

Refunds and Replacements

Refunds, returns, exchanges, cancellations, and replacements are governed by our Refund & Replacement Policy and any applicable partner-brand policies.

Nothing in this Legal Notice is intended to override rights or remedies that cannot legally be waived.

Limitation of Liability

To the fullest extent permitted by applicable law, STR8OUTTAMEMPHIS will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of this website or the purchase or use of products sold through the website.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

Nothing in this Legal Notice limits liability for matters that applicable law does not permit a business to disclaim or limit.

Product Safety and Use

Customers are responsible for using products according to applicable manufacturer instructions, warnings, labels, and safety requirements.

Certain products sold through STR8OUTTAMEMPHIS may be intended for professional, occupational, training, or specialized use. Customers should review the applicable manufacturer's instructions and specifications before using any product.

STR8OUTTAMEMPHIS does not recommend using any product contrary to its intended purpose or applicable manufacturer instructions.

External Links

This website may contain links to websites operated by third parties.

STR8OUTTAMEMPHIS does not control and is not responsible for the content, availability, privacy practices, security, or policies of third-party websites.

Visiting a third-party website is done at your own discretion and risk.

User Conduct

By using this website, you agree not to:

  • Violate any applicable law or regulation

  • Attempt to gain unauthorized access to our website, systems, or accounts

  • Upload malicious software, harmful code, or other damaging material

  • Use the website for fraudulent, deceptive, or unlawful purposes

  • Interfere with the operation or security of the website

  • Scrape, copy, reproduce, or commercially exploit website content without authorization

  • Infringe upon the intellectual property rights of STR8OUTTAMEMPHIS or others

  • Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, systems, or other users.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and disclosed.

Please review our Privacy Policy before using the website or placing an order.

Governing Law

This Legal Notice and the use of this website shall be governed by the laws of the State of Tennessee, except to the extent that applicable federal law or other mandatory law provides otherwise.

Any applicable dispute-resolution, venue, or jurisdiction provisions are governed by applicable law and any separately stated terms that may apply to the transaction.

Changes to This Notice

We reserve the right to update or modify this Legal Notice from time to time.

Changes become effective when the revised version is posted to this website unless otherwise required by law.

The Effective Date shown at the beginning of this notice indicates when the current version became effective.

Contact Information

If you have questions regarding this Legal Notice, our products, or our policies, please contact us through our Contact page.