Refund policy
ALL SALES ARE FINAL.
Due to the nature of our products, we do not accept returns, exchanges, or refunds for any reason, including changes of mind, incorrect sizing, or accidental orders.
DAMAGED OR MISSING ITEMS
If your order arrives damaged, defective, or missing an item, please contact us within 7 days of delivery with your order number and clear photos of the issue.
If the issue is confirmed, we will replace the damaged, defective, or missing item at no additional charge.
We are committed to making sure you receive the products you ordered in the condition they were intended to arrive.
ORDER CANCELLATIONS
Once an order has been placed, it cannot be canceled or refunded. Please review your order carefully, including product selection, size, color, and shipping information, before completing your purchase.
By placing an order with STR8OUTTAMEMPHIS, you acknowledge and agree to this Refund & Replacement Policy.